RETURN POLICY
Last updated January 20, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
PARTS AND ACCESSORIES
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
FIREARMS
Firearms sales have a 72 hour inspection period to report any concerns before transfer of the firearm. Firearms which have been transfer will forfeit the 72 hour inspection period and will be handled on a case by case basis. We will not ship firearms to states with laws preventing transfers, please be aware of your state laws. If transaction must be canceled due to state laws preventing shipment a 10% restocking fee will apply.
RETURN PROCESS
To return an item, please email customer service at info@podarms.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
PodArms LLC
Attn: ReturnsRMA #
436 Higgins Drive
Evansville, WI 53536
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
User damaged items not caused by defective craftsmanship
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.Items must unused with original packaging in order to receive full refund
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@podarms.com